Your account: email confirmation, passwords and signing out

Confirming your email

When you create an account we send a confirmation link. Your account is not active until you click it. If it has not arrived within a few minutes, check your spam folder, then use the resend confirmation option on the sign-in page.

Resetting your password

1. On the sign-in page choose 'Forgotten your password?'.
2. Enter the email address on your account.
3. Open the link we email you — it takes you to a page where you set a new password.
4. You are signed in once the new password is saved.

Changing your password while signed in

Go to your dashboard, open Account, and enter your current password followed by the new one. We ask for the current password so that a session left open on a shared computer cannot be used to lock you out of your own account.

Signing out

Use 'Sign out' on your dashboard. This clears your session and the cached data from your device, which matters on a shared or public computer.