Skip to main content

SUPPORT CENTRE

How can we help?

Practical answers for your account, listings and advertising.

Land

How to create a land listing

Use the normal advertiser account with details designed for land.

Read answer

Land

How to search and shortlist land

Find land by location, size, price, category and planning status.

Read answer

Land

Acres, hectares and advertised areas

How area measurements work in the land directory.

Read answer

Using the directory

Changing your analytics choice

Accept or reject optional analytics without affecting the directory.

Read answer

Using the directory

Managing your property and land shortlist

Keep useful adverts together on the browser you are using.

Read answer

Advertising

Creating your first listing, step by step

From account to submitted listing, including what our reviewers check.

Read answer

Advertising

Photograph, floorplan and EPC uploads

Accepted formats, size limits, ordering and how files are stored.

Read answer

Advertising

Listing review, statuses and what each one means

Draft, pending review, approved, changes needed, live, withdrawn, sold and let.

Read answer

Billing

Pricing and what is included

Pay £19 per listing without a subscription, or choose a £49 monthly plan for regular advertising.

Read answer

Buying & renting

Contacting an advertiser safely

How enquiries reach advertisers, what we do not do, and how to stay safe.

Read answer

Account

Your account: email confirmation, passwords and signing out

Confirming your email, resetting a password, and what to do if you cannot get in.

Read answer

Advertising

Withdrawing, renewing and marking a property sold or let

Keeping your advertising accurate when circumstances change.

Read answer